Terms of Service

These terms apply to the Gippsland Septic Pros website and enquiry service.

Website operator

Gippsland Septic Pros operates this website to receive and handle service enquiries. The website operator is not responsible for trade work performed by any independent business, contractor or provider unless a separate written agreement says otherwise.

Enquiries

Submitting a form or calling the number on this website does not create a booking, quote, guarantee of attendance, guarantee of price or contract for trade work. Any booking, quote, scope, attendance time, licence, insurance, disposal method, warranty, payment term or workmanship obligation must be confirmed directly before work is authorised.

Independent providers

Where an enquiry is passed to or handled by an independent provider, that provider is responsible for its own advice, pricing, attendance, licensing, insurance, safety, disposal, workmanship, warranties and legal compliance. Customers should make their own checks before approving work.

Website information

Information on this website is general website information only. It is not professional, legal, engineering, plumbing, environmental, council or compliance advice. Do not rely on website content as a substitute for direct advice from a qualified provider, local council or relevant authority.

Customer responsibility

The customer is responsible for providing accurate property details, access notes, urgency, site risks and contact information. The customer is also responsible for confirming that the provider, quote and proposed work are suitable before authorising attendance or work.

Limits of responsibility

To the maximum extent permitted by law, Gippsland Septic Pros is not liable for loss, damage, delay, failed attendance, incorrect pricing, workmanship issues, property damage, regulatory issues, disposal issues, provider conduct, or any outcome arising from work performed by an independent provider.

Australian Consumer Law

Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law. Where liability cannot be excluded, it is limited to the maximum extent permitted by law.

Contact

For website-related enquiries, use the contact details shown on this website.